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Archive for the 'Services (online)' Category
While it has been clear to me for quite a long time that newegg is a great place to buy computer hardware - as I have been their customer for many years, I’ve never actually had a chance to interact with their customer service department until today. I’m not going to write a formal review, but instead I will post my ‘live chat,’ chat log - which highlights just how great their service is:
Kevin: Hi, I recently ordered some parts, and realized that I bought an IDE drive instead of a SATA drive
Kevin: I would like to return the IDE drive
Kevin: and get a new one
Chloe: Unfortunately, we do not do exchanges; we only refund or replace with the same made/model.
Kevin: I understand, I am interested in a refund
Kevin: and I will place a separate order
Kevin: for the item I need
Chloe: Is the item (item # 13-128-059) unopened?
Kevin: The item I would like to return is an OEM item, and doesn’t have packaging
Kevin: it is number N82E16827106228
Kevin: according to my ‘order detail’ screen
Chloe: Since it is no worth to waste your time to send it back to us, I will make an exception to refund $24.99 to you directly.
Kevin: okay, that would be greatly appreciated
Chloe: Please hold on…
Kevin: holding
Chloe: I have refunded $24.99 to your source of payment.
Kevin: thank you very much
Chloe: Please allow approximately 3-5 business days for the funds to be available onto your account.
Kevin: okay
Chloe: You are welcome. Is there anything else I can assist you with today
Kevin: no, that is it - I am very happy with my order, thank you for the great support!
Chloe: Thank you for contacting us. Have a nice day!
Kevin: you too
I am not sure why they wouldn’t want their product back - but I can definitely say that I am a very satisfied customer today. If you haven’t ever had the chance to buy from newegg, I highly suggest it.
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After recently reading a number of articles that suggest having more than one revolving line of credit, I decided it was about time for me to get a second credit card - not only for credit purposes, but also for backup financial security. After looking into the matter for a few minutes, I decided that I would find a card that offered me some sort of promotional APR, or other incentive to join, to make the whole process more beneficial to me. After looking around online, it became apparent that some of the best offers available in the credit card game come from Citibank, so I started the application process on their website, citicards.com.
I found the process of narrowing down which card I wanted to apply for very easy and quick. After finding a card with a 0% introductory APR for 12 months, I filled out a quick application, and expected to hear back from them by mail in a week - but I was pleasantly surprised to find that the citicard approval process is instant, and I was told that I had been approved only moments after submitting my details. In addition to an approval message, I was told what my APR would be, as well as the amount of my new credit line - now that’s what I can call instant gratification.
Secure in knowing that I had a new credit card on the way, I just had to wait for it to arrive in the mail, which it did about a week later. So, if you are looking for a quick and easy place to apply for a new credit card, and a place that has a lot of card options to choose from, definitely try out Citibank’s citicards.com.
Citicards.com Credit Card Application: 
5/5
5/5
Do you have 2-3 revolving lines of credit? Would you apply for a credit card online? Do you know of a bank or service that is better than Citibank in the credit card world?
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